Please read this section to understand our policies regarding rentals, including pickup options, return processes, and what to do in case of equipment issues.
At Tailwind Cycling, we aim to provide a seamless rental experience. By using our services, you agree to handle the bikes responsibly and notify us of any issues promptly. Our goal is your satisfaction, so if there’s anything we can do to enhance your journey, just let us know.
Ensure all rental gear is returned in good condition and on time to avoid extra fees.
Before reserving, ensure you review our rental agreement. It covers your responsibilities and our policies to help clarify any potential questions. We’re here to assist you, so feel free to reach out if something isn’t clear.
If you need assistance during your ride, contact us for immediate support.
We value your trust and are committed to protecting your personal information. Review our policy to understand how we handle your data securely while providing top-notch service.